Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • Management is not responsible for your luggage/baggage.
  • No refund is permissible for cancellation of tickets which have been postponed/preponed. Cash coupons will not be issued in this case as well.
  • For Special Services, Cancellation is not allowed
  • Station departure is the starting point of the journey, the first boarding point
  • If the age of the child is 4 years or More than 4 years Full ticket need to purchase.
  • Customers are solely responsible for carriage of their handbag / personal belongings and BSP will not be liable for any loss/damage of their hand baggage / personal belongings.
  • The arrival and departure times mentioned on the ticket are only tentative timings. Buses may be delayed due to some unavoidable reasons like traffic jams, weather conditions etc
  • Changes to the origin and/or destination of travel and customer name changes are not permitted.
  • Changes to date or time can be made to your booking if you notify us at least one day prior to the scheduled departure time by visiting our branch/agency
  • Pets and Animals not allowed inside the bus while Journey
  • Passenger disturbing the co-passengers is liable to be alighted from the Bus.
  • Consuming alcohol in the service buses is strictly prohibited as it creates inconvenience for Co-Passengers.
  • Eating any kind of outside food except the snacks offered by BSP Bus is not allowed inside the service bus as it emanates/Spreads the smell in the A/c vehicle and affects the other passengers.
  • In case of open tickets, the fare prevailing at the time of confirmation of journey will be charged.
  • Video Air Conditioning wifi Headsets on the buses are complimentary only . It is not guaranteed and No video will be played between 12 Am to 6:00 am.
  • Seats will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability)
  • The passenger should carry the same identity card while travelling. If not they will be treated as travelling without a ticket.
  • Coupon can be used only once if any difference amount cannot be processed for refund.
  • Tickets are not transferable.The management reserves the right to off - load passengers who are travelling on incorrect tickets.disturbing the co-passengers & also drunken passengers,without refund.
  • The Management reserves the right to cancel,postpone,change or delay the vehicle without assigining any reason,and to change the sitting arrangements in case of emergency.
  • passengers are requested to report 15 minutes in advance.The bus will not wait for passengers who are late. Any Sort Of Disputes Will be subject to the Jurisdiction of Courts In Coimbatore
  • **A Valid ID proof of the passenger(s) should be provided in case asked by the operator.
  • Wear a protective mask,Sanitize your hands,Let us all be responsible citizens.
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of BSP Bus To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.